FAQs

Product Information

Where can I use odair?

odair is designed for use on your hands, hair, and clothes.

It is formulated for direct, everyday contact with your body and personal fabrics.

No rinsing or wash off required.

Is odair safe to use every day?

Yes. odair is made with cosmetic-grade ingredients and designed for repeated daily use on skin, hair, and clothes.

Will the odor come back later?

odair neutralizes odor on contact. So what has been neutralized stays neutralized.

The odor will not build back up or resurface over time.

For stronger odors, reapply as needed until satisfied.

Does odair contain fragrance or perfume?

Yes, a trace amount of fragrance (0.2%) for sensory comfort.

Think of it like stepping out of the shower; a light, clean scent that is not overpowering.

How do I use odair?

Shake well before use and mist directly onto exposed areas.

odair works on contact.

Reapply as needed for heavier odors.

Hands / fingers: Spray directly onto exposed areas of dry skin and rub thoroughly until dry.

Hair: Hold 10cm away and lightly mist from mid-lengths to ends, avoiding roots.

Clothes: Hold 10cm away and mist evenly to ensure equal coverage.

How many sprays per bottle?

Each 30ml bottle contains approximately 200 sprays.

Orders & Shipping

Do you offer free shipping?

We'd love for you to give odair a try, so shipping on your first order is on us.

After that, free shipping applies to all orders above SG$60.

Do you offer international shipping?

We currently ship within Singapore.

International shipping coming soon. However, if you'd like to place an order now, drop us a message below and we'll do our best to get it to you.

How long does delivery take?

Standard shipping will take 3-5 business days.

My order shows as delivered but I haven’t received it. What should I do?

If you’re unable to locate your parcel after delivery, please contact us at hello@odair.co within 5 calendar days of the delivery update.

To help us resolve this quickly, please provide your order number and tracking details.

Returns & Refunds

30-day money back guarantee

We know odair sounds almost too good to be true. That's why we offer a 30-day money back guarantee on your first bottle.

Keep it or pass it to a friend. No need to send it back to us.

We only ask for a small $5 processing fee.

What is your return or refund policy?

Beyond your first bottle, all purchases are final and cannot be returned or refunded.

How do I report damaged items?

If something has gone wrong with your order, please contact us at hello@odair.co within 5 calendar days of delivery.

To help us resolve this quickly, please include:

  • Your name, email address, and order number
  • Clear photo(s) or video(s) showing the damaged item(s)

Have more questions?

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